Having been a Blackberry user before, I had waited for Verizon to do the Droid. I have been happy with their service and didn’t want to move to another carrier. I had been considering a better Blackberry, but made the leap to the Droid. It is easy to get started with and user interface good and it is enjoyable to use. It’s a little heavy and clunky. Ordering a case is a good thing, the finish is not as durable as many would like. The battery life span is not the best but given the features it is worth it. The camera sensitivity could be better. Other reviewers have noted issues on the keyboard, and there are with the pull out, working with the top row on the keyboard takes practice. On the other hand the on screen keyboard is good enough that you don’t really need the pull out keyboard much. The standard usable SD Card that comes with the device is more than adequate and works well with the usb cable. Voice quality is also very good. The screen resolution is also very good compared to other phones, and the photo and video quality is far superior to other phones I have used.